set priorities. deliver results. drive change.


what we offer

By applying The Vantage Model you can invest in our Program Management Services, as well as take advantage of our other services: Strategic Planning, Change Management, and Process Improvement. Our services are structured by modules so you can select one or more modules based on your current situation and specific needs. All service modules can be integrated and complement each other. When combined, they can be planned in phases as there is a natural progression of work within each core service.  

program management

deliver high-impact programs

  • Program Assessment – Perform a program assessment to ensure key program management practices are being applied. Identify any gaps and provide recommendations that will ensure your program is delivered successfully.
  • Program Management Office (PMO) Set Up – Build and/or run a PMO function/capability for your organization ensuring standards and practices (including structure, processes, and tools) are established and implemented.
    • Provide group training and/or individual coaching to upskill staff or volunteers acting as Project/Program Managers. 
    • Act as a support function/role to your Program Manager/Director to drive and deliver a program effectively.
  • Program Management – Manage a program from inception to completion, or take it over at any phase to ensure program goals are accomplished, and scope of work is completed on time and on budget.
    • Program Planning – Plan all aspects of a program to assure readiness for execution.
    • Program Execution
      • Managed – Execute a program to deliver the scope of work, on time, on budget, and accomplish its goals successfully.
      • Quality Assurance – Provide periodic program check-points to ensure a program remains on track and progresses as planned to reach its intended results.

what to expect from a high-impact program

When you invest in our Program Management services, you can expect to deliver a high-impact program with the following benefits:

  • Consistency of best-fit-practices, structure, and processes, leading to discipline and alignment of expectations and behaviors
  • Efficiency by everyone in the team knowing what needs to be done, by whom, and by when ensuring high productivity of those responsible to deliver the work  
  • Accountability through governance and clear definition of roles and responsibilities, allowing people to be held accountable of delivery and benefits realization
  • Visibility over the status and progress of programs that inspires confidence, enables management by exception, and empowers leadership to make timely informed decision-making 
  • Transparency through regular data tracking and program reporting that enables leadership to make objective and fact-based decisions 
  • Predictability of delivery time frame, costs, and resource requirements, enabling foresight and higher probability of program success
  • Agility by proactively managing program risks, issues, and dependencies to anticipate and potentially prevent certain events from negatively impacting your program 
  • Communication and Collaboration bringing a program team together to work towards a common goal through better communication with each other and stakeholders 
  • Strategic Alignment so that effort and resources are put in the right strategic initiatives; and only programs that contribute to the organization’s strategic priorities are implemented 
  • Quality Assurance by performing rigorous reviews, providing recommendations, and challenging assumptions, estimates, and approach increasing your program success rate  
  • Organizational Learning of what is to be replicated and what is to be avoided in the future through lessons learned exercises that enable knowledge transfer across programs

strategic planning

define direction and set priorities

  • Strategic Assessment – Conduct a strategic assessment to ensure you have set clear strategic priorities aligned with your mission and vision, and that each strategic priority has Specific, Measurable, Achievable, Realistic, and Time-based (“SMART”) goals. Identify any gaps and provide recommendations that will ensure your strategic plan derives from a holistic view of external and internal factors.
  • Strategic Planning – Co-create a strategic plan to determine the direction, set priorities, and create a roadmap for your organization. A solid strategic plan will ensure the organization has a clear direction and vision so that all efforts and resources can be focused and driven with an outcome in mind.
  • Strategic Execution – Turn strategy into action. Perform an assessment of an organization’s current strategic plan. Determine if the strategic plan has been appropriately translated into effective programs. Strategic alignment of programs is critical to ensure resources are allocated to the right efforts.
    • Managed – Turn your strategic priorities into actionable plans through our Program Management services.
    • Quality Assurance – Provide periodic strategic check points to follow a continuous strategic planning process/cycle to ensure your strategic priorities are still relevant and should continue, pause or stop. Changes in your external environment may require that you course-correct and shift resources and efforts to new strategic priorities. 

change management

reinvent the organization

Change for your organization can take many forms that often happen at the same time. Examples include: organizational (“People”) change  in the form of new leadership or board members, organizational structure, roles and responsibilities, etc.; operational (“Process”) change in the form of new organizational functions and capabilities, standards and practices, processes and procedures, etc.; technological (“IT”) change in the form of software implementations such as applications, systems, tools, etc. Technology often drives transformational change as it impacts the other types of change. 

  • Plan for Change – Conduct a change readiness assessment to determine if your organization is ready for the change that is coming. These are often done periodically through program execution as you need to bring stakeholders along the journey. 
  • Manage Change – Conduct a change impact assessment to understand how your current state will change and create a clear and comprehensive view of your future state. This assessment forms the basis for your program communications and training as part of program execution. 
  • Sustain Change – As a Quality Assurance measure, provide periodic check-points to ensure intended change is maintained and lasting in the long run.  

process improvement

find better ways to do things

  • Assess a Process – Document a process at appropriate levels so that an organization can understand how things are done and be in a position to identify any gaps and improvement opportunities.
  • Improve a Process – Simplify, identify waste, find efficiencies, and highlight value-add tasks in a process. Eliminate activities, tasks, or steps that may take too long, be redundant, duplicative, unnecessary to improve productivity and cost-efficiency.
  • Sustain a Process
    • Quality Assurance – Provide periodic efficiency check-points to ensure process improvements are sustainable in the long run.  
    • Continuous Improvement – Provide recurrent efficiency check-points to continually move processes to the next level and find ongoing efficiencies.